If you can walk on it or sit on it - we can Crystal Clean it!
Frequently Asked Questions
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General
1 / What areas do you cover?
We proudly serve Diss, Norfolk, Eye, Suffolk, and surrounding areas. If you’re unsure whether we cover your location, feel free to get in touch.
2 / Are you fully insured?
Yes, we are fully insured for all the services we provide, giving you complete peace of mind.
3 / Do you use eco-friendly cleaning products?
Absolutely. We prioritise the use of safe, non-toxic, and eco-friendly products that are safe for children, pets, and the environment.
Carpet & Upholstery Cleaning
1 / How long does it take for carpets to dry after cleaning?
Drying times vary depending on ventilation and carpet type, but typically carpets are dry within 2–4 hours.
2 / Can you remove all stains from carpets or upholstery?
While we achieve excellent stain removal results, complete removal depends on the stain type, age, and material. We’ll always give you honest expectations before we begin.
3 / How often should I have my carpets professionally cleaned?
We recommend professional carpet cleaning every 6–12 months, depending on foot traffic and whether you have pets or allergies.
Hard Floor Cleaning
1 / What types of hard floors do you clean?
We clean and restore all hard flooring types, including tile, stone, vinyl, laminate, and safety flooring, using mechanical scrubbing and specialist solutions.
2 / How is mechanical scrubbing better than mopping?
Mechanical scrubbing provides a much deeper clean by lifting ingrained dirt and grime that mopping alone can’t reach, leaving your floor hygienic and looking like new.
End of Tenancy Cleaning
1 / Do you provide a full end of tenancy clean for landlords and tenants?
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Any Other Questions
Get in touch with any questions or concerns
07984 648 296